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Disconnect or shut down, what is the difference

Disconnecting leaves your computer on with your programs open. Shutting down turns it off and closes them. Neither one changes what you pay.

Updated · 1 min read

On this pageHow to disconnectHow to shut down

Disconnecting closes your view of the computer. Shutting down turns the computer off.

DisconnectShut down
The computerStays onTurns off
Your open programsStay open and keep runningClose, so save your work first
Getting backConnect againStart it, then connect
Your filesSafeSafe
What you payNo changeNo change

How to disconnect

  • In a browser session, click Disconnect in the bar above the screen, or close the tab.
  • In Remote Desktop, close the window.

A long task, such as a report or a download, keeps running after you disconnect.

How to shut down

Use the menu on the Computers page. Read how to start, stop and restart.

Shutting down does not stop your charges. The only way to stop paying for a computer is to delete it, which removes everything on it. See what you still pay for.

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