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Delete a computer and cancel its subscription

Deleting permanently removes the computer, its files, disks and snapshots, and stops its monthly charge. There is no refund for the current billing period.

Updated · 1 min read

On this pageWhat is lostWhat happens to your billIf you only want it off for a while

Deleting a computer permanently removes it and cancels its billing. Only company admins can do this. It cannot be undone, so copy anything you need first.

  1. Click Computers in the sidebar.
  2. Click the computer's name.
  3. Click the Settings tab.
  4. Click Delete computer and cancel subscription.
  5. Type the computer's name to confirm.
  6. Click Delete computer.

This can take 1 to 3 minutes. Keep the tab open, and we take you back to your computers.

What is lost

  • Everything on the computer: files, programs and settings.
  • Any extra disks attached to it.
  • Its snapshots, so you cannot restore it afterward.
  • Its static IP. The address is released, and you may not be able to get it back.

Anything you keep in Cloud Drive is separate and stays.

What happens to your bill

The monthly charges for the computer, its extra disk space and its static IP end. You get no refund for the current billing period. Your other computers are not affected.

If you create another computer on the same plan and in the same region before that period ends, the review step may show nothing to pay today, because the period is already paid.

If you only want it off for a while

Shut it down instead. Your files stay, and so do the charges.

If the computer is busy, the button tells you what it is waiting for.

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