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Guides and answers for your computers, your account and everything else in OWD Cloud.

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Getting started

Set up your account, create your first computer, and find your way around.

8 articles

Computers

Create, connect to, and look after your Windows cloud computers.

37 articles

Employees and access

Add people to your company and control what they can reach.

14 articles

Billing and invoices

Payment methods, plans, charges, and your invoices.

14 articles

Free trials

What you can try for free, and what happens when a trial ends.

4 articles

Paywall and past due

What happens when a payment fails, and how to get going again.

8 articles

Cloud Drive

Store, organize, and share your files.

9 articles

Shared drives

Files that belong to your team instead of one person.

5 articles

Authenticator

Keep your team's two-step codes in one safe place.

8 articles

Notes

Write and keep private, encrypted notes.

4 articles

Uptime monitors

Watch your websites and get told when something goes down.

11 articles

Referrals

Invite other companies and earn rewards.

5 articles

Security and two-step sign in

Protect your account and control how you sign in.

10 articles

Account and organization

Your profile, your company details, and your settings.

8 articles

Identity verification

Verify your company so you can run more computers.

4 articles

Troubleshooting

Fixes for the problems people run into most.

14 articles

Getting help

How to reach our team, and what to send so we can help quickly.

4 articles

Popular answers

Create your first computerConnect to your computer in a browserConnect with Remote Desktop on WindowsWhere to find your invoicesPay a past-due balanceTurn on two-step sign in

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