My card was declined
Your bank decided this, so the fix is usually another card or a word with your bank.
Updated · 1 min read
A declined card means your bank said no. We are not told why, so your bank is the place to ask.
- Check the card number, expiry date and billing address.
- Check the card has enough funds and allows online or international payments.
- If your bank asks you to approve the payment, follow the bank approval steps. A message such as Your card still needs authentication. Please try again. means this was not finished.
- Add a different card, and try again.
If you have a past-due balance, see how to pay it.
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