The browser session shows a black screen
A blank session usually comes back with a click, a reconnect or a restart.
Updated · 1 min read
- Click inside the session and press a key. Windows may have turned its screen off.
- Wait a minute. A computer that has only just started can take a moment to draw its desktop.
- Click Disconnect, and connect again.
- Close other browser tabs, or try a different browser.
- Restart the computer. Save your work first if you can reach it another way.
If the screen is still black after a restart, contact our team.
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