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My upload failed

Check your connection and your storage, keep the tab open, and try again.

Updated · 1 min read

Look at what the Uploads panel says.

  • The upload was interrupted. Check your connection and try again. Your connection dropped. Add the file again once it is back.
  • There is not enough storage available for these uploads. Make room, or add storage.
  • You can only view this folder. You have view access here. Ask your admin for edit access, or upload somewhere else.
  • This file is too large to upload from here. This appears in an employee's workspace. Ask your admin to upload it from Cloud Drive.
  • The upload failed. Please try again. Try once more, and try a smaller file to see whether it is that file.

Keep the tab open until uploads finish, because files are encrypted in your browser on the way. If it keeps failing, contact our team with the file's size and type.

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