Skip to content
OWD CloudHelp center

Keyboard or copy and paste is not working

If shortcuts or pasting misbehave in a session, these are the things to check.

Updated · 1 min read

On this pageCopy and pasteKeyboard shortcutsThe wrong letters appear

Copy and paste

Follow copy, paste and move files. Browsers often ask permission the first time. If you said no, allow clipboard access in your browser's site settings, and reload.

Keyboard shortcuts

Your own computer may catch some shortcuts before the session sees them. See full screen and keyboard shortcuts.

The wrong letters appear

The keyboard language set inside Windows may differ from your own. Change it in Windows under Settings, then Time & language, then Language & region.

Was this helpful?

Related articles

Still need help?

Our team can look at your account with you.

Contact support