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Where to find your invoices

Your invoices are listed on the Billing page, with the date, the status, the total, and anything still owed.

Updated · 1 min read

On this pageWhat each status meansIf you cannot find an invoice

Your invoices are on the Billing page. Only company admins can see them, so if you are an employee, ask your administrator for a copy.

  1. Click Billing in the sidebar.
  2. Scroll to Invoices.

The list shows your 30 most recent invoices, newest first, with the Date, Status, Total and Amount due. On a phone, some of these are hidden.

Click a row to open the full invoice in a new tab. To save a copy, see download or print an invoice.

What each status means

StatusWhat it means
PaidPaid in full.
UnpaidStill owed. The Pay button takes you to the payment page.
DraftNot finished, and not charged yet.
VoidCanceled. Nothing is owed on it.
UncollectibleWe stopped trying to collect it. Contact our team if you have a question about it.

If you cannot find an invoice

  • No invoices yet means you have not had a first charge. Invoices appear after it.
  • If the section says "Saved copies. Newer invoices may be missing.", we could not load the latest list. Reload the page after a moment.
  • For an invoice older than the 30 shown, contact our team.

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