Security and two-step sign in
Protect your account and control how you sign in.
Two-step sign in
Turn on two-step sign inAdd a second step when you sign in, with a code from an authenticator app or a code we email you, so a stolen password is not enough.I did not get my sign-in code, or it does not workWhat to do when an emailed code does not arrive, an authenticator code is refused, or the page says there have been too many attempts.Save and use your backup codesYou get 10 backup codes when you turn on an authenticator app. Each one works once, and it signs you in when you do not have your phone.I lost my phone and cannot sign inGet back in with an emailed code or a backup code, then move your authenticator app to your new phone. If you have neither, contact our team.
Passwords
I forgot my passwordReset it from the sign-in page with a 6-digit code we email you. The code lasts 15 minutes, and two-step sign in stays on afterwards.Change your passwordChange it on the Security page in Settings. Every other device is signed out, and the device you are using stays signed in.
Sign-ins
See where you are signed in and sign out other devicesThe Security page lists every browser and device signed in to your account, with its address and last activity. You can sign them out from there.Sign in with GoogleUse Continue with Google instead of a password. Company admins connect or disconnect their Google account on the Security page in Settings.See recent sign-ins and new sign-in emailsThe Login history table lists your recent sign-ins and security changes, and we email you when your account signs in from a new address.I cannot sign inWhat each message on the sign-in page means and what to do, from a wrong password to a blocked address or a paused workspace.