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Change the email address you sign in with

A company admin changes their email on the Personal info page in Settings. The new address works as soon as you save, with no confirmation code.

Updated · 1 min read

On this pageWhat changes when you saveIf the page refuses it

Your email address is what you sign in with, so changing it changes your sign-in.

  1. Click Settings in the sidebar. Personal info opens first.
  2. Under Contact, change your Email address.
  3. Click Save changes in the bar that appears.

We do not send a code to confirm the new address, and the old one stops working as a sign-in right away. Check it carefully. If you save a wrong address, password resets and sign-in codes go to it.

What changes when you save

  • You sign in with the new address from now on. You stay signed in where you are.
  • Email codes go to the new address.
  • Uptime monitors you created send their alerts to the new address, if they were using the old one.
  • A connected Google account stays connected.

If the page refuses it

  • If the page says the email is already in use, another account has that address. One address can only have one account.
  • If the page says to enter a valid address, we could not confirm that the address can receive email. Check it for typing errors or use another one.

If you are an employee, you cannot change your own email. See what employees can change.

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